Fitting Room Service Ambassador II - 59th Street

Summary

As a Fitting Room Service Ambassador II you will deliver exceptional in-store customer service by assisting clients in the fitting room area, managing queues, and maintaining an organized environment. You will collaborate with sales associates and management to ensure a seamless, elevated shopping experience and help drive sales through personalized assistance. This role requires strong communication, attention to detail, and a customer-first attitude.

Responsibilities

• Greet customers and manage fitting room flow to ensure timely, attentive service.
• Assist customers with garment selection and provide styling suggestions.
• Maintain cleanliness and visual standards in the fitting room area and handle merchandise with care.
• Monitor returns, process customer requests, and communicate issues to the sales team.

Requirements

• 2+ years of retail or customer service experience preferred.
• Excellent customer service and communication skills with a professional demeanor.
• Ability to stand for extended periods, lift up to 25 lbs, and perform repetitive tasks.
• Flexible availability including nights, weekends, and holidays as required by store operations.