SummaryAs a Fragrance and Beauty Advisor at Chanel Southpark, you will be a key ambassador for the brand, providing exceptional service and building lasting relationships with clients. You will embody the Chanel ethos, ensuring every client feels valued and confident in their experience.
Responsibilities- Deliver superior service to every client through the Chanel service ritual.
- Build and deepen client relationships and loyalty through personal connection and trust.
- Achieve sales targets and contribute to business growth through product, services, and data capture.
- Attend seasonal seminars and utilize learning applications to enhance knowledge and skills.
- Maintain an omni-channel mindset for seamless client experiences from in-store to online.
- Resolve client situations according to company standards and collaborate with teams as needed.
- Stay informed about upcoming events and engage clients through introductions and demonstrations.
- Maintain a clean, tidy, and professional work area, adhering to Visual Merchandising guidelines.
- Communicate regularly with the team and manager, demonstrating ethics and integrity.
Requirements- Ability to thrive in a team environment and work collaboratively.
- Strong understanding of and passion for client experience.
- Excellent communication skills.
- Foreign language skills preferred but not required.
- Passion for Chanel's history, products, and cultural initiatives.
- Ability to lift up to 5 lbs. and stand for extended periods.
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