SummaryAs a Fragrance and Beauty Advisor at CHANEL UTC, you will be a key ambassador for the brand, providing exceptional service and building lasting relationships with clients. You will embody the luxury and elegance of CHANEL, ensuring every client feels valued and confident in their experience.
Responsibilities- Provide superior service to every client through the CHANEL service ritual.
- Build and deepen client relationships and loyalty through personal connection and trust.
- Achieve sales targets and contribute to business growth by leveraging product knowledge and client data.
- Attend seasonal seminars and utilize learning applications to enhance skills and knowledge.
- Maintain an omni-channel mindset to ensure a seamless client experience from in-store to online.
- Resolve client situations according to company standards and collaborate with appropriate teams.
- Stay informed about upcoming events and engage clients through demonstrations.
- Maintain a clean, tidy, and professional work area, adhering to Visual Merchandising guidelines.
- Communicate effectively with team members and management, demonstrating ethics and integrity.
Requirements- Ability to thrive in a team environment and work collaboratively.
- Strong understanding of and passion for client experience.
- Excellent communication skills.
- Foreign language skills preferred but not required.
- Passion for CHANEL's history, products, and cultural initiatives.
- Ability to lift up to 5 lbs. and stand for extended periods.
- Full-time in-store presence required to support client sales and service.
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