General Manager

As a General Manager at Burberry in King of Prussia, you will lead the store team to achieve excellence in customer service, employee satisfaction, and operational execution. You will be responsible for driving performance and growth while maintaining the luxury brand's standards.

• Lead and inspire the store team to engage with the brand and deliver exceptional customer experiences.
• Maintain a luxury environment and ensure adherence to Visual Merchandising guidelines.
• Drive the use of digital assets to enhance customer experience and optimize sales.
• Develop and retain talent through recruitment, staff development, and succession planning.
• Build and nurture long-term customer relationships and drive store performance.
• Ensure compliance with corporate standards, policies, and health and safety regulations.

• 5+ years of Retail Management experience in a luxury brand or service environment.
• Strong leadership skills with a focus on service, commercial awareness, and talent development.
• Passion for fashion and luxury ethos with digital awareness.
• Ability to work flexibly to meet store needs.
• Proficiency in local language and English.