SummaryAs a Store Manager at Moncler, you will be the Brand Leader responsible for achieving store business objectives and growing sales through strategic planning and execution. You will deliver exceptional service to clients and manage store operations efficiently, while promoting Moncler's values and vision within the marketplace.
Responsibilities- Ensure consistent embodiment of Moncler Americas Sales and Service standards by all store employees.
- Drive store sales and productivity through key KPI management.
- Conduct business analysis and collaborate with the Regional Director to grow business strategically.
- Execute company strategic initiatives, policies, and procedures flawlessly in-store.
- Demonstrate sales leadership by engaging with top clients and ensuring high customer service levels.
- Lead the team in establishing client relationships and proposing local events and consignment.
- Coach store staff to comply with company initiatives and ensure execution of deliverables.
- Develop team members and manage employee performance for growth and engagement.
- Recruit and hire high-caliber talent, building a talent pipeline through networking.
- Ensure a consistent and branded onboarding experience for new hires.
- Manage daily operations and protect company assets through efficient schedule and inventory management.
- Monitor store expenses and maintain the operating budget.
- Oversee in-store after-sales operations and consignment programs.
- Support visual merchandising standards and execute floor changes as needed.
- Analyze reporting and support stock levels to maintain high sell-through.
- Train associates on current product knowledge and brand strategy.
- Respond proactively to the competitive environment and identify future opportunities.
Requirements- Bachelor’s degree or equivalent.
- Minimum of 5 years of Retail Management experience, luxury experience preferred.
- Proven track record of successful sales generation and employee development.
- Results-driven and customer-focused with strong problem-solving skills.
- Impeccable communication skills at all levels.
- Strong leadership qualities and attention to detail.
- Ability to analyze business and take business-driving actions.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
- Proficient in Microsoft Office, POS, CRM, and Inventory Management systems.
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