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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Group Operations Manager
Saks Fifth Avenue
Saks Fifth Avenue

Founded in 1867

Group Operations Manager

Type
Full time
Industry
Luxury Fashion, Department Stores
Location
New York, NY
Category
Operations
Remote
Not Remote
Seniority
Manager
Compensation
$100,000 - $115,000 annually plus bonus

Jobs inner cover
Jobs inner cover

Summary

Saks Fifth Avenue

Founded in 1867

Group Operations Manager

Type
Full time
Industry
Luxury Fashion, Department Stores
Location
New York, NY
Category
Operations
Remote
Not Remote
Seniority
Manager
Compensation
$100,000 - $115,000 annually plus bonus

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

As a Group Operations Manager, you will drive store profitability by ensuring merchandise logistics and compliance with operational and Human Resources standards. You will work under the direction of the Assistant General Manager of Operations to support the selling process and maximize the customer shopping experience.

Responsibilities
  • Manage merchandise logistics, operational KPIs, and compliance with operational standards and processes.
  • Ensure merchandise is received and processed according to continuous flow principles and that new receipts are on the floor prior to store opening.
  • Oversee Jewelry and Cash Office functions, ensuring daily accountability of high-value jewelry inventory and other general office functions.
  • Provide leadership to store management and associates to support the selling organization.
  • Oversee Saks.com Return desk execution and maintain customer service standards.
  • Develop direct reports to handle operational activities effectively.
  • Ensure HR Audit components meet requirements and collaborate on onboarding new hires.
  • Maintain a pipeline of qualified support candidates and resolve hourly support associate relations issues.
  • Support the objective setting and performance appraisal processes for hourly support associates.
Requirements
  • 3-5 years of related management experience in retailing or other fast-paced service environments.
  • Strong problem-solving skills and a proactive solution-oriented approach.
  • Proficiency in Google Suite and Microsoft Office Suite.
  • College degree preferred.

We have summarized this job description for you, click apply to see more details from the employer.

Company Intro

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