Guest Service Coordinator

Summary

Support store operations and help deliver an exemplary customer experience across shipping and receiving, stockroom, cash office, and administrative functions. This seasonal position lasts up to three months.

Responsibilities

• Maintain office, facilities, and associate grooming supplies, and coordinate invoice approvals with Accounts Payable.
• Support shrink reduction, inventory preparation, merchandise processing, and cash office procedures.
• Coordinate accessory repairs, engraving, and embossing through external vendors.
• Review store processes and procedures, offering suggestions to improve efficiency and effectiveness.
• Process shipping, transfer, inventory, sales, and vendor documents according to company standards.

Requirements

• At least 2 years of retail operations experience in a support, customer service, or sales role.
• Working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint, with the ability to learn new systems.
• Strong time management, prioritization, communication, and interpersonal skills.
• Collaborative approach, professional demeanor, and interest in the brand and career growth.
• Ability to stand and walk during shifts, lift approximately 20 pounds, and move stock when needed.