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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail leadership, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Ralph Lauren
  • Guest Service Coordinator
Ralph Lauren
Ralph Lauren

Founded in 1967

Guest Service Coordinator

Type
Temporary
Industry
Luxury Fashion
Location
New York, NY
Category
Customer Service
Remote
Not Remote
Seniority
Coordinator

Jobs inner cover
Jobs inner cover

Summary

Ralph Lauren

Founded in 1967

Guest Service Coordinator

Type
Temporary
Industry
Luxury Fashion
Location
New York, NY
Category
Customer Service
Remote
Not Remote
Seniority
Coordinator

Application Type

Marketplace

Applications for this job are completed directly on the employer's website.

Job Description

Summary

Provide exemplary customer experience and operational support across store functions including shipping receiving, stock room, cash office and administrative duties. This is a seasonal position with a maximum duration of three months. The role partners with store leadership to maintain supplies, coordinate vendor services, support inventory preparation and execute cash office processes.

Responsibilities

  • Maintain office facilities supplies and grooming products for associates
  • Work with accounts payable to ensure invoices are approved correctly and promptly
  • Support shrink reduction plan and report violations per company regulations
  • Coordinate accessory repairs and engraving embossing services with external vendors
  • Process incoming and outgoing merchandise according to company standards
  • Read and execute transfer shipping and inventory documents including UPS and vendor packing slips
  • Execute accurate cash office processes and ensure POS audit compliance
  • Control and replenish supplies as requested by managers
  • Assist with receiving stocking and inventory preparation tasks

Requirements

  • Minimum of 2 years retail operations experience in support customer service or sales capacity
  • Proficient with Microsoft Word Excel Outlook and PowerPoint; able to learn new systems quickly
  • Strong time management multitasking and prioritization skills
  • Collaborative team player with strong communication and interpersonal skills
  • Ability to stand walk and lift approximately 20 lbs and perform packing unpacking and moving stock
  • Demonstrated passion for the brand and desire to grow within the company

We have summarized this job description for you, click apply to see more details from the employer.

Company Intro

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