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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail leadership, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Ralph Lauren
  • Guest Services Coordinator
Ralph Lauren
Ralph Lauren

Founded in 1967

Guest Services Coordinator

Type
Full time
Industry
Luxury Fashion
Location
New York, NY
Category
Customer Service
Remote
Not Remote
Seniority
Coordinator
Compensation
$16.50 - $21.43 hourly

Jobs inner cover
Jobs inner cover

Summary

Ralph Lauren

Founded in 1967

Guest Services Coordinator

Type
Full time
Industry
Luxury Fashion
Location
New York, NY
Category
Customer Service
Remote
Not Remote
Seniority
Coordinator
Compensation
$16.50 - $21.43 hourly

Application Type

Marketplace

Applications for this job are completed directly on the employer's website.

Job Description

Summary

Provide exemplary customer experience by supporting store operations including shipping receiving, stock room, cash office and administrative duties. Manage supplies, coordinate vendor services, support inventory processes and assist with shrink reduction efforts to maintain store efficiency and compliance.

Responsibilities

  • Maintain office facilities supplies and grooming products for associates
  • Work with accounts payable to ensure invoices are approved correctly and promptly
  • Support and execute shrink reduction plan and report violations
  • Coordinate accessories repair, engraving and embossing services with external vendors
  • Support inventory preparation and execution and process incoming and outgoing merchandise
  • Read and execute transfer, shipping, alteration and inventory documents and vendor paperwork
  • Execute cash office processes and maintain POS audit compliance
  • Control and replenish supplies as requested by management
  • Assess store processes and provide suggestions for efficiency

Requirements

  • Minimum of 2 years retail operations experience in support, customer service or sales
  • Proficiency with Microsoft Word, Excel, Outlook and PowerPoint and aptitude for learning systems
  • Strong time management ability to multi task and prioritize
  • Collaborative team player with strong communication and interpersonal skills
  • Passion for the brand and desire for career growth
  • Ability to stand and walk for shifts and lift approximately 20 lbs
  • Ability to pack unpack and move stock when supporting receiving and stocking

We have summarized this job description for you, click apply to see more details from the employer.

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