SummaryThe HR Operations Coordinator at OTB Group plays a crucial role in supporting daily human resources functions, ensuring smooth and efficient HR operations. This position involves administrative support, data management, process coordination, and employee service delivery across various HR programs. The ideal candidate is highly organized, detail-oriented, and capable of handling confidential information with professionalism and discretion.
Responsibilities- Maintain and update employee records in HRIS systems accurately and timely.
- Assist with the preparation and processing of HR documents such as employment contracts, onboarding forms, and policy acknowledgments.
- Ensure compliance with internal policies and legal regulations.
- Coordinate new hire onboarding including system access setup and documentation collection.
- Facilitate employee exit processes, including offboarding checklists, system deactivation, and final documentation.
- Respond to employee inquiries regarding HR policies, benefits, time off, and HR systems.
- Own the HR Inbox and serve as the first point of contact for HR-related questions, escalating as needed.
- Assist with data entry and validation for payroll processing.
- Support HR initiatives such as engagement activities/surveys, performance review cycles, and training coordination.
- Generate routine HR reports and assist with audits and data analysis.
- Identify opportunities to streamline HR processes and enhance employee experience.
- Maintain and improve HR documentation, workflows, and SOPs.
- Own internal communication.
- Support HR leadership with Talent Management processes.
- Support recruitment effort for retail leadership.
Requirements- 2+ years of HR, administration, or operations support role, Fashion or Retail experience preferred.
- Experience in retail, luxury retail or service-oriented organization preferred.
- Working knowledge of HRIS systems (e.g., SuccessFactors, Workday, ADP, BambooHR) is a plus.
- Familiarity with HR best practices and employment laws.
- Proficient with Microsoft (Excel, Word, PowerPoint) able to complete VLook ups, pivot tables etc.
- Verbal and written communication, including active listening, for determining business goals and suggesting ways to achieve them through human resource initiatives.
- Analytical and problem-solving abilities with strong attention to detail.
- Strong project management and change management skills with the ability to prioritize in a fast-paced environment.
- Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request. Employment is contingent upon the successful verification of this authorization in compliance with federal immigration laws.
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