High Jewelry Sales Assistant - Miami Design

As a High Jewelry Sales Assistant at Cartier in Miami Design, you will support the growth of the High-End business and VIP client journey through attention to detail, hospitality, and a service-oriented mindset. You will assist dedicated HJ Sales Experts in preparing for and executing bespoke appointments while maintaining the High-End product category within the boutique.

• Prepare and assist in private viewing appointments with the HJ Sales Team.
• Support hospitality elements of HJ appointments, including beverage service and lite bites.
• Interact with clients and provide exceptional service with courtesy and professionalism.
• Manage the client wishlist and capture relevant notes of the client’s product interests.
• Travel to local boutiques, events, or offsite locations with the HJ Sales Team as needed.
• Follow-up and report on pending HJ deals using the opportunity management tool.
• Assist with client development actions such as creating wishlists and booking reservations.
• Set-up/break down High Jewelry product displays and conduct inventory counts.
• Partner with Visual Merchandising to ensure correct displays.
• Understand and comply with all Cartier security and operational procedures.

• Minimum of 2 years of experience in luxury retail, service, or hospitality.
• Available to work retail hours including weekends and travel as needed.
• Strong computer skills with proficiency in Microsoft software.
• Additional language skills (Mandarin, Spanish, Portuguese, Russian, and Arabic) are a plus.
• Flexible, adaptable, and maintains a strong moral compass.
• Excellent interpersonal and communication skills.