SummaryAs a Hospitality Coordinator at Miami Design District, you will play a crucial role in enhancing customer experiences and supporting sales growth through exceptional service. You will manage hospitality logistics, coordinate appointments, and oversee stock management to ensure seamless operations in a luxury retail environment.
Responsibilities- Provide excellent customer service during hosting experiences to support sales growth.
- Assist leadership in guiding clients and team members about top Miami experiences.
- Lead organized appointment scheduling for US and International stores.
- Oversee line management with a consistent and elevated approach.
- Manage Back of House Hospitality stock and control expiry to reduce waste.
- Organize hospitality storage closets and manage consumable stock.
- Monitor and restock consumables for each BOH area in the boutique.
- Analyze and report discrepancies in consumptions and appointments.
- Partner with IT and HR for administrative needs of hospitality staff.
- Communicate with Boutique Management and external vendors.
- Track and forecast hosting staffing needs strategically.
- Schedule waitstaff in partnership with Workforce Management Team.
- Process Food & Beverage purchases and align with the hospitality budget.
- Receive and process invoices to maintain vendor relationships.
- Support hospitality execution for high-profile events and client appointments.
- Develop relationships with cross-functional teams and vendors.
- Support additional operational tasks as requested by Director and Team Managers.
Requirements- 2+ years of administrative experience in hospitality or luxury retail.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Exceptional organizational skills.
- Ambitious, flexible, outgoing, professional, and enthusiastic.
- Comfortable in a luxury retail setting.
- Ability to work early mornings, evenings, nights, and weekends as needed.
- Ability to manage multiple projects and prioritize workload effectively.
We have summarized this job description for you, click apply to see more details from the employer.
