SummaryThe House of Dior New York is seeking a refined and engaging Host to represent our global flagship boutique. As the first ambassador of the Dior experience, you will cultivate a warm and sophisticated environment for every guest, ensuring a seamless and memorable journey that reflects Dior's unparalleled commitment to luxury and service.
Responsibilities- Elegantly welcome and greet each client upon arrival, creating a positive first impression.
- Discreetly ascertain the purpose of the client's visit and direct inquiries efficiently.
- Introduce clients to the appropriate Brand Ambassadors for a personalized experience.
- Provide exceptional service, exceeding client expectations with a proactive approach.
- Offer curated tours of the boutique with insightful assistance.
- Develop and maintain comprehensive knowledge of Dior's collections and services.
- Demonstrate proficiency in utilizing boutique technology and client management systems.
- Manage boutique traffic with discretion and maintain an inviting atmosphere.
- Support and participate in special events and clienteling initiatives.
- Maintain the highest standards of boutique presentation and ambiance.
Requirements- 2-3 years of experience in luxury retail, hospitality, or a related client-facing environment.
- Exceptional communication, interpersonal, and presentation skills.
- Meticulous attention to detail and a passion for delivering flawless service.
- A polished and professional demeanor reflecting the elegance of the House of Dior.
- Ability to thrive in a fast-paced environment, managing multiple priorities.
- Problem-solving skills and a proactive approach to client needs.
- Flexibility to work evenings, weekends, and holidays as needed.
- Proficiency in modern technology and client relationship management systems.
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