Summary
Provide personalized beauty services and lead brand counter operations at a high-end department store location. The role balances sales, education, and event coordination to drive counter performance and build customer relationships through in-store and digital channels.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products based on customer goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges and enroll customers in loyalty programs
- Collaborate with team members to create a welcoming and inclusive customer environment
- Maintain department organization and cleanliness to keep customer-ready
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection skills and ability to handle customer concerns
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Capable of continuous movement 6-8 hours per shift and lifting up to 25 pounds
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