Summary
Provide luxury service to walk in clientele within the gallery by assessing needs, educating clients on RH Interior Design services, and managing the client experience from initial contact through delivery. Collaborate with RH Interior Design to meet and exceed client expectations while representing the RH lifestyle and maintaining strong client relationships.
Responsibilities
- Provide a luxury experience for clientele through product expertise and elevated service
- Qualify and educate potential clients on interior design services
- Own all phases of the client experience from initial contact through product delivery
- Grow and maintain a strong client base
- Ensure fiscal goals for the gallery are achieved
- Represent the brand through professional communication and appearance
- Support visual and quality standards within the gallery
- Collaborate with internal design teams to fulfill client needs
- Travel locally or out of state when required
Requirements
- Experience within a design firm or high end furniture or luxury retail preferred
- Education in art architecture or interior design and relevant experience preferred
- People and relationship driven with strategic and mental agility
- Highly organized and collaborative with results oriented mindset
- Excellent verbal and written communication skills
- Proficiency with Mac operating system IOS devices Microsoft Office and Google applications
- Ability to lift and mobilize items up to 25 lbs and maneuver around gallery spaces
- Licensed to drive preferred
- Ability to stand for prolonged periods and perform physical tasks such as bending and climbing
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