SummaryAs a Key Holder at Montblanc in Woodbury, you will be responsible for achieving individual sales objectives and developing customer relationships. You will play a crucial role in maintaining the store's aesthetic quality and ensuring outstanding customer service.
Responsibilities- Achieve preset sales objectives and develop a network and clientele.
- Capture client information to promote boutique relationships and sales.
- Possess strong product knowledge of various collections.
- Provide outstanding customer service and develop a working knowledge of simple pen repair and after-sales service techniques.
- Maintain the aesthetic quality of the store and open/close the boutique as required.
- Handle communication with the corporate office in the absence of management and ensure loss prevention procedures are followed.
- Handle transfers in the absence of management.
Requirements- Previous experience in retail sales, preferably in jewelry or high-end luxury products.
- Strong understanding of customer service needs and priorities.
- Excellent interpersonal, communication, and computer skills.
- Strong attention to detail with the ability to handle multiple tasks simultaneously.
- High school graduate or equivalent; college degree preferred.
- Able to work open availability including nights, weekends, and holidays.
- Physical ability to stand on the sales floor for 90% of the workday, reach, bend, and occasionally use a ladder.
We have summarized this job description for you, click apply to see more details from the employer.
