Keyholder

As a Keyholder at Montblanc North America in Houston, you will be responsible for achieving individual sales objectives and developing customer relationships. You will play a key role in maintaining the store's aesthetic quality and ensuring outstanding customer service.

• Achieve preset sales objectives and develop a network and clientele.
• Capture client information to promote boutique relationships and sales.
• Possess strong product knowledge of various collections.
• Provide outstanding customer service and develop a working knowledge of simple pen repair and after-sales service techniques.
• Maintain the aesthetic quality of the store and open/close the boutique as required.
• Handle communication with the corporate office in the absence of management and ensure loss prevention procedures are followed.
• Handle transfers in the absence of management.

• Previous experience in retail sales, preferably in jewelry or high-end luxury products.
• Strong understanding of customer service needs and priorities.
• Excellent interpersonal, communication, and computer skills.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• High school graduate or equivalent, college degree preferred.
• Able to work open availability including nights, weekends, and holidays.
• Fluent in English and Spanish.
• Physical ability to stand, reach, bend, and occasionally use a ladder.