SummaryAs a Licensed Optician at Oliver Peoples in East Hampton, you will play a crucial role in leading our luxury retail store to success by building and maintaining a strong client following. You will consistently deliver an exceptional experience to exceed service and sales expectations, supporting the Store Manager in ensuring compliance with all optical quality controls.
Responsibilities- Maintain high standards of sales and service.
- Meet and exceed client service and sales standards by delivering exceptional experiences.
- Develop strong relationships with customers to build and maintain a client following.
- Guide customers in selecting frames and lenses suited for their lifestyle, wardrobe, RX, and price needs.
- Ensure flawless accuracy in measurements, adjusting and fitting eyewear, and execution of details.
- Stay current on product knowledge and fashion trends to drive sales.
- Maintain presentation standards on the sales floor and back office.
- Manage inventory controls.
- Understand and support all Luxury Retail policies and procedures.
- Train and mentor Managers and Associates.
- Support set-up and execution of all events.
- Exemplify Luxottica Retail vision, mission, and values; celebrate wins and lead by example.
Requirements- High School Diploma.
- State licensure or certification by a nationally-recognized opticianary association as an optician.
- 2+ years sales experience in the luxury service industry.
- Knowledge of current optical theory and practices.
- Natural ability in building a client following.
- Polished appearance.
- Strong written and verbal communication skills.
- Strong interpersonal skills.
- Resourceful and result-driven.
- Computer skills.
- Flexibility to work non-traditional hours including evenings and weekends.
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