SummaryAs a Licensed Optician at Oakley in Sacramento, you will serve as an ambassador for the brand, educating and elevating the performance of our customers through exceptional optical products and services. You will engage with the community, inspire learning among the team, and drive business growth through outstanding customer service.
Responsibilities- Create an exceptional customer experience and provide urgent service to satisfy customer needs.
- Demonstrate superior product knowledge and accurately describe features and benefits of lenses and frames.
- Act as a leader in optical operations and partner with Store Management to identify growth opportunities.
- Foster a learning environment where team members become experts in optical products and services.
- Engage and build relationships with the local community to attract new customers.
- Anticipate and resolve customer issues, ensuring satisfaction and exceeding expectations.
- Perform work accurately and thoroughly, utilizing technology and troubleshooting issues.
- Support daily retail operations, follow operating policies, and maintain store appearance.
- Assist with floor and fixture changes and maintain housekeeping standards.
- Foster an inclusive culture by treating customers and colleagues with respect.
Requirements- Current State Optician License.
- High School Graduate or Equivalent.
- Knowledge of current optical theory and practices.
- 1+ years of retail sales experience.
- Availability to work a flexible schedule, including nights, weekends, and holidays.
- Strong communication and relationship-building skills.
- Ability to be on your feet most of the day and maneuver merchandise up to 40 lbs.
- Engage in physical activities such as bending, kneeling, and lifting.
- Optical dispensing experience preferred.
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