Loss Prevention Investigator - Downtown Store

As a Loss Prevention Investigator at our Downtown Store, you will play a crucial role in safeguarding our assets and ensuring the safety of our customers and employees. You will work on-site, collaborating with the Loss Prevention team to prevent losses from theft and fraud, and report directly to the Assistant Loss Prevention Manager.

• Maintain the general safety of customers, employees, and the store.
• Assess and assist in emergency situations.
• Perform monitoring and surveillance activities to identify indicators for internal or external theft and fraud.
• Conduct external and internal investigations, documenting all loss prevention incidents properly.
• Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits.
• Reduce and control loss of inventory through audits and training.
• Support and participate in store operations programs.

• Experience in Loss Prevention/Asset Protection.
• A customer-focused mindset.
• Verbal and writing skills.
• Basic proficiency with computer software.
• Investigative and conflict management skills.
• Ability to respond to changes in direction or unexpected situations.
• Flexibility to work a schedule based on store needs.