Loss Prevention Investigator - NorthPark Center

Summary

Work on-site as a member of the Loss Prevention team to prevent external and internal theft and fraud, support store safety, and protect people, products, and profits. Report to the Assistant Loss Prevention Manager and partner with store teams to maximize sales while minimizing loss.

Responsibilities

• Maintain general safety of customers, employees, and the store
• Assess and assist in emergency situations
• Perform monitoring and surveillance to identify theft and fraud indicators
• Conduct internal and external investigations and document incidents
• Prepare reports on theft incidents, recoveries, accident investigations, and audits
• Reduce and control inventory loss through audits and training
• Support and participate in store operations programs
• Work a flexible schedule based on store needs

Requirements

• Experience in Loss Prevention or Asset Protection
• Customer-focused mindset
• Verbal and written communication skills
• Basic proficiency with computer software
• Investigative and conflict management skills
• Ability to respond to changes in direction and unexpected situations
• Ability to work flexible schedule based on store needs