Loss Prevention Investigator

Summary

The Loss Prevention Investigator protects company assets from internal and external fraud and loss. The role monitors store activity, investigates incidents, and supports operational teams in reducing shrink and ensuring compliance.

Responsibilities

• Monitor the sales floor and CCTV to identify potential dishonest activity.
• Apprehend shoplifters, maintain records, and testify at criminal proceedings as appropriate.
• Conduct internal investigations, point-of-sale audits, and transactional reporting follow-up.
• Support inventory counts, shortage programs, audits, and emergency response.
• Ensure compliance with health and safety, privacy, and cybersecurity requirements.

Requirements

• College degree and 2-3 years of experience in a similar role, including retail experience.
• Training in kinesic interview techniques or other interviewing and interrogation methods.
• Standard First Aid, CPR, and OPA Level II certification; maintain a provincial guard license.
• Fluency in French and English.