Loss Prevention Investigator

Summary

As a Loss Prevention Investigator you will work on-site in the assigned store as part of the Loss Prevention team to prevent external and internal theft and fraud, support store operations, and protect customers, employees, and inventory. You will report to the Assistant Loss Prevention Manager and assist with investigations, surveillance, and safety measures to maximize store sales and minimize loss.

Responsibilities

• Maintain general safety of customers employees and the store
• Assess and assist in emergency situations
• Perform monitoring and surveillance to identify theft and fraud indicators
• Conduct external and internal investigations and document incidents
• Prepare reports on theft incidents merchandise recoveries accident investigations and audits
• Reduce and control inventory loss through audits and training
• Support and participate in store operations programs
• Respond to changes in direction or unexpected situations

Requirements

• Experience in Loss Prevention or Asset Protection
• Customer focused mindset
• Verbal and written communication skills
• Basic proficiency with computer software
• Investigative and conflict management skills
• Ability to work a flexible schedule based on store needs
• Ability to work on-site in assigned store