Manager Education - Bal Harbour

As a Manager of Education at Chanel in Bal Harbour, you will play a pivotal role in enhancing the skills and knowledge of our retail team. Your focus will be on developing and implementing educational initiatives that align with Chanel's goals, ensuring an exceptional client experience.

• Design and facilitate in-store training modules on product knowledge, service behaviors, and selling skills.
• Collaborate with Boutique Leadership and HR to identify and address individual training needs.
• Lead and organize training sessions, ensuring alignment with Chanel's standards and objectives.
• Evaluate training effectiveness and adapt content to meet boutique needs.
• Support the Boutique Leadership Team in monitoring training quality and impact.

• Minimum of 5 years' experience in a luxury or high service-oriented environment.
• Strong interpersonal and communication skills, with the ability to present to large groups.
• Ability to manage, motivate, and coach team members effectively.
• Highly organized with the ability to handle multiple priorities.
• Flexible schedule, including nights, weekends, and holidays.