Master Fitter Tailor Sewer

Under the direction of the Alteration Manager, the Master Fitter Tailor Sewer is responsible for producing high-quality altered merchandise within established time frame standards while providing exceptional customer service. This role involves establishing and maintaining customer relationships and working effectively with other team members within the store.

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and procedures.
• Utilize expertise to make alterations decisions during customer fittings.
• Focus all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company store and department initiatives.
• Ad hoc responsibilities as needed.

• Minimum 5 years fitting tailoring experience in high-end merchandise.
• Ability to fit and perform alterations on a wide range of garments.
• Strong technical background in specialty skills such as leather, knits, double face, beading, fine tailoring, buttonholes, etc.
• Ability to perform complex alterations on a wide range of garments, such as shorten sleeves at shoulders and recut trousers.
• Pressing and spotting skills.
• Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
• Ability to work well in a fast-paced, team-oriented environment that requires multi-tasking with limited supervision.
• Open to learning and developing new skills and processes.
• Knowledge of pattern making and draping.
• Ability to take measurements and complete Made To Measure forms on all garment types.
• High school graduate or equivalent preferred.