Summary
The Merchandise Operations Associate supports daily general office and jewelry department operations under the Assistant General Manager, Operations. This role handles cash and register tasks, jewelry receiving and processing, audits, and supports store operational needs in a fast paced environment. The associate communicates with corporate merchants, inventory control, vendors and assists on the selling floor as needed.
Responsibilities
- Open and close store functions including safe, controller and registers and distribute reports
- Perform morning cash entry, process bank deposits, reconcile chargebacks and count register and petty cash
- Receive verify and book jewelry per company standards and follow shipping guidelines
- Process re tickets returns to vendor transfers ASN shipments and price changes
- Manage case counts enter merchandise into case count system and reconcile discrepancies
- Maintain repair log track repairs and submit repair invoices
- Prepare special order requests and statements of sale and assist with trunk show setup and takedown
- Ensure internal audit readiness monitor vault and safe contents and adhere to audit standards
- Assist managers and associates on the selling floor and process fulfillment orders
Requirements
- Strong computer skills including Google and MS Office and ability to adapt to changing technology
- Ability to lift up to 15 lbs climb ladders and handle racks and carts of merchandise
- Excellent verbal and written communication and interpersonal skills
- Attention to detail and ability to keep work space organized and maintain confidentiality
- Ability to multi task in a fast paced team oriented environment with minimal supervision
- Flexible availability to work varied schedule as business needs require
- Ability to apply store policies and procedures to support decision making
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