Specialized Operations Associate

Summary

The Specialized Operations Associate supports daily general office operations and the Jewelry Department under the Assistant General Manager, Operations. This role handles cash duties, administrative tasks, jewelry receiving and processing, internal audits, and assists on the selling floor as needed. The position requires strong computer skills, attention to detail, confidentiality, and the ability to work a flexible schedule.

Responsibilities

• Open the store and perform safe controller and register duties and distribute reports
• Maintain daily financial functions including morning cash entry, bank deposits, chargeback reconciling, and petty cash counting
• Receive verify and book jewelry per company standards and process re tickets RTVs transfers and ASN shipments
• Complete case counts enter merchandise into the case count system and reconcile discrepancies
• Maintain repair log track repairs and submit repair invoices
• Prepare submit special order requests and Statements of Sale when requested
• Process fulfillment orders and resolve internal and external customer issues including package tracking
• Coordinate with Corporate Merchants Accounts Payable Inventory Control and vendors as needed
• Support internal audit readiness monitor vault and safe contents and assist managers and associates on the selling floor

Requirements

• Ability to lift up to 15 lbs climb ladders and handle racks and carts of merchandise
• Strong computer skills including Google and MS Office and ability to adapt to changing technology
• Ability to work in a fast paced team oriented environment with minimal supervision
• Flexible schedule availability and adherence to dependability standards
• Attention to detail and organized personal workspace
• Ability to apply store policies and procedures to decision making
• Strong verbal and written communication skills and professional phone and face to face interactions
• Maintain confidentiality when handling issues