OI Ambassador - South Coast Plaza

The OI Ambassador (Esthetician) at South Coast Plaza will achieve retail sales and elevate brand awareness through an elevated spa and client experience. This role involves exceptional clienteling and servicing, contributing to store goals, and assisting in VIP events.

• Host spa with facial, animate workshops with clients, and conduct virtual consultations.
• Prepare for events by participating in store rallies and showcasing newness.
• Cultivate loyal, lapsed, and new clients.
• Assist and prep for VIP events, including presell and booking appointments.
• Maintain clean and luxe spa kits, including linens.
• Organize seasonal car stock for stores.
• Embody and communicate Guerlain’s savoir-faire, heritage, and values.
• Ensure image grooming guidelines are followed.
• Serve as an extension to the training team to ensure store staff are trained on expert facialist techniques.
• Maintain relationships with retail partners and motivate teams.
• Promote Bee App and create awareness and user engagement.
• Conduct weekly zoom meetings with Education & Sales Team.

• Licensed Esthetician or Certified by Guerlain Spa.
• Prior experience in the spa room and sales.
• Excellent written and verbal communication skills.
• Must be able to drive and maintain a valid driver’s license.
• Ability to carry 30 pounds and work in a retail environment.
• Availability must meet the needs of the business.