Operations Associate

Summary

The Operations Associate supports store operations to ensure back-of-house efficiency and exceptional client service. This role focuses on inventory management, repairs and after-sales support, and maintaining store systems and processes. The position is suited to organized, detail-oriented individuals who are proactive and enjoy problem-solving in a fast-paced luxury retail environment.

Responsibilities

• Manage and oversee inventory processes, stock control, and replenishment.
• Support client services related to repairs, after-sales care, and service follow-up.
• Maintain store facilities, systems, and operational procedures to brand standards.
• Execute financial and administrative processes related to store operations.
• Ensure adherence to company policies and deliver consistent client care.

Requirements

• Experience working in a retail environment with a focus on operations or stock management.
• Strong organizational skills, attention to detail, and a proactive approach to problem-solving.
• Ability to support client-focused service in a fast-paced luxury retail setting.
• Experience in luxury retail is preferred.