SummaryAs an Operations Associate at Montblanc Costa Mesa, you will play a crucial role in maintaining boutique operations and contributing to the profitability of the boutique. You will be responsible for receiving, handling, and managing inventory of merchandise in a timely and organized manner.
Responsibilities- Ensure permanent accuracy of stock in store and organize weekly/monthly cycle counts.
- Efficiently organize stockroom and on-the-floor stocks, maintaining impeccable state at all times.
- Receive deliveries from central warehouse and control upon reception.
- Manage and follow up on stock transfers between stores or stock sent for commercial activities.
- Organize end of season returns.
- Participate in morning team briefings and share important operational information.
- Support stock requests from team members.
- Share inventory results and consignment issues with finance team.
- Communicate with other stores on best practices and encountered issues.
- Follow up and manage all shipping documents/VAT documents.
- Support the manager in formalizing and updating operating procedures of the boutique.
- Provide administrative support in booking couriers, deliveries, and transfers.
- Complete store supply orders.
- Ensure perfect compliance with Richemont processes.
Requirements- Previous experience in retail sales, preferably in jewellery or high-end luxury product sales.
- Strong understanding of customer service needs and priorities.
- Ability to establish and maintain effective relationships with customers.
- Excellent interpersonal, communication, and computer skills.
- Strong attention to detail with the ability to handle multiple tasks simultaneously.
- Ability to sit and stand for extended periods, lift up to 20lb boxes, and reach or bend to access products.
We have summarized this job description for you, click apply to see more details from the employer.