Operations Controller - Toronto Premium Outlet

As an Operations Controller at Toronto Premium Outlet, you will be responsible for providing operational support by overseeing an efficient stockroom and accurate inventory. You will support management in day-to-day operations, troubleshooting operational, service, facilities, and compliance issues, while promoting Gucci Values and creating a luxury client experience.

• Execute shipping and receiving processes, reporting issues to management and resolving them.
• Ensure timely movement of merchandise and adherence to procedures and guidelines.
• Assist management in identifying and resolving operational problems.
• Maintain clear and accurate operations documents for reference.
• Submit all 8300 and tax-exempt forms as received.
• Communicate discrepancies and issues to management immediately.
• Process repairs and damages according to company guidelines.
• Assist with physical maintenance of the boutique.
• Order supplies for the office and store as needed.
• Ensure compliance with company standards, procedures, and security guidelines.
• Oversee store cycle counts, scheduled inventories, and reconciliation.

• Bachelor’s Degree preferred.
• Experience with technology and shipping software programs.
• Ability to meet physical requirements including climbing ladders, bending, and lifting boxes.
• 1 year of administrative or stock experience, preferably in a luxury environment.
• Strong attention to detail and multitasking ability.
• Familiarity with Microsoft Word and Outlook.
• Flexibility to work a retail schedule, including evenings, weekends, and holidays.