Operations Coordinator - White Plains

As an Operations Coordinator at Tiffany & Co. in White Plains, you will lead back-of-house operations, ensuring exceptional client service and supporting store leadership in achieving sales goals. You will act as a key holder and manager on duty when necessary, coordinating order fulfillment, inventory management, and client service activities.

• Perform all back-of-house operations, including order fulfillment, shipping, receiving, and inventory management.
• Act as a key holder and manager on duty, executing opening and closing procedures.
• Drive sales by deepening client relationships and capturing customer data.
• Elevate in-store experience by delivering memorable client interactions and resolving concerns.
• Ensure compliance with internal control procedures and maintain inventory accuracy.
• Partner with Sales Professionals and Management to respond to requests quickly and accurately.
• Assist in coordinating work and coaching team members to improve performance.

• 2-3 years of retail experience in operations, merchandising, client service, and shipping.
• Strong analytical skills and proficiency in Microsoft Word and Excel.
• Ability to work retail hours, including nights, weekends, and holidays.
• Organized, detail-oriented, and flexible to perform various tasks.
• Authorization to work in the United States.
• Preferred: College degree and Gemological Institute of America coursework.