SummaryAs an Operations Coordinator at Tiffany's Dallas Galleria location, you will play a crucial role in delivering the Tiffany Experience to each customer. You will oversee the day-to-day execution of strategies with a focus on clients, people, and brand desirability, working closely with both central and local teams.
Responsibilities- Lead all back of house operations in the Tiffany store.
- Provide excellent client service and partner with store leadership on key initiatives to support the team and drive sales goals.
- Act as a key holder and manager on duty when necessary, coordinating order fulfillment, managing inventory, and client service activities.
- Ensure compliance with internal control procedures and maintain inventory accuracy.
- Support operational efficiency objectives and provide feedback on process changes.
- Deepen client relationships to drive loyalty and spend.
- Carry out operations and sales support functions to achieve or exceed sales plans.
- Elevate in-store experience by delivering memorable moments and acting on client feedback.
Requirements- 2-3 years of prior retail experience in operations with knowledge of merchandising, client service, administration, and shipping.
- Strong analytical skills and proficiency in Microsoft Word and Excel.
- Ability to work retail store hours, including nights, weekends, and holidays.
- Organized, detail-oriented, and flexible to perform different tasks as needed.
- Authorization to work in the United States.
- Preferred: College/university degree and Graduate Gemologist degree or GIA coursework.
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