SummaryAs an Operations Manager at Bottega Veneta Bal Harbour Shops, you will play a crucial role in ensuring the smooth execution of business practices in-store. Reporting to the Store Director, you will utilize sound reasoning and judgment to support daily operations and maintain efficiency.
Responsibilities- Ensure adherence to company standard operating procedures and support cost-effective store operations.
- Maintain compliance with operational policies through collaboration with various departments.
- Facilitate store maintenance and repairs, escalating issues as needed.
- Manage inventory, conduct cycle counts, and address discrepancies.
- Oversee merchandise and supply deliveries, verifying accuracy and reporting discrepancies.
- Lead and develop the operations/stock team through coaching and regular meetings.
- Support technology rollouts and conduct training for stock/sales teams.
- Conduct loss prevention audits and address issues proactively.
- Oversee annual physical inventory process to minimize loss.
- Foster relationships with store operations leads and corporate partners.
- Ensure compliance with PCI standards and monitor payment-related behaviors.
- Conduct daily walkthroughs to ensure brand guidelines are followed.
Requirements- 5+ years of retail operational experience.
- Strong leadership and problem-solving skills.
- Effective communicator across all organizational levels.
- Detail-oriented with strong organizational skills and ability to multitask.
- Proactive and adaptable to changing priorities.
- Proficient in POS systems and Microsoft Office suite.
- Polished appearance and ability to be mobile on the sales floor.
- Availability for closing shifts, weekends, and holiday season.
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