Summary
The Operations Manager leads boutique operational excellence and compliance to support commercial success, overseeing day-to-day processes including inventory control, logistics, financial transaction compliance, and development of the Operations team.
Responsibilities
- Ensure execution of Maison policies and compliance across the boutique
- Implement and maintain opening and closing procedures and daily boutique setup
- Oversee movement of product including shipments, transfers, consignments, and quality control
- Manage inventory control processes including counts and reconciliation to support annual inventory
- Oversee financial transaction accuracy and timely submission of paperwork
- Manage boutique supply inventory and replenishment for sales hospitality and back of house
- Lead audits and implement action plans with boutique management
- Partner with regional and corporate teams on operational tool rollouts and adoption
- Train and develop the Operations team and drive KPI performance
Requirements
- Bachelor’s degree in a business related field
- 5 years minimum operations management experience in luxury retail
- Experience leading leaders and managing direct reports
- Excellent computer skills including strong Microsoft Office and Excel; SAP preferred
- Ability to work retail hours including evenings and weekends and travel as needed
- Strong analytical, organizational, and interpersonal communication skills
- High attention to detail and ability to manage multiple tasks accurately
- Proven ability to drive team engagement, coaching, and performance management
We have summarized this job description for you, click apply to see more details from the employer.
