Operations Manager

As an Operations Manager at Cartier in Costa Mesa, you will play a crucial role in ensuring the commercial success of the boutique by maintaining operational excellence and compliance. You will oversee day-to-day processes, manage the Operations team, and ensure seamless transactional activities, financial compliance, logistics, and inventory control.

• Ensure execution of all Maison policies and procedures within the boutique.
• Oversee product movement, quality control, and financial aspects of boutique sales.
• Maintain inventory control processes and boutique operating costs.
• Lead boutique audits and implement action plans.
• Develop brand knowledge and remain current on industry news and competition.
• Elevate operational excellence and inspire team members.
• Train, develop, and motivate the Operations team.

• Bachelor’s degree in a business-related field.
• 5 - 8 years of operations management experience in luxury retail.
• Experience in leading leaders and managing direct reports.
• Excellent computer skills, especially in Microsoft Office and SAP.
• Available to work retail hours, including evenings and weekends.
• Strong analytical, organizational, and interpersonal communication skills.