Operations Manager

As an Operations Manager at Cartier in Dallas, you will play a crucial role in ensuring the commercial success of the boutique by maintaining compliance and achieving operational excellence. You will oversee day-to-day processes, manage the Operations team, and ensure seamless transactional activities, financial compliance, logistics, and inventory control.

• Ensure execution of all Maison policies and procedures within the boutique.
• Oversee product movement, quality control, and stock loss prevention.
• Manage financial aspects of boutique sales and ensure timely submission of transactions.
• Maintain inventory control processes and oversee boutique supply inventory.
• Lead boutique audits and implement action plans.
• Collaborate with management on display maintenance and operational tools.
• Develop brand knowledge and remain current on industry news and competition.
• Elevate operational excellence and build a transversal team.
• Inspire and engage team members, fostering an inclusive culture.
• Train, develop, and motivate the Operations team.

• Bachelor’s degree in a business-related field.
• 5 - 8 years of operations management experience in luxury retail.
• Experience in leading leaders and managing direct reports.
• Excellent computer skills, especially in Microsoft Office and Excel.
• Availability to work retail hours, including evenings and weekends.
• Strong analytical, organizational, and interpersonal communication skills.
• Ability to handle multiple tasks with accuracy and precision.