Operations Manager

Summary

Responsible for overseeing the administrative and operational areas of the store to ensure smooth day to day functioning and execution of company initiatives. Manages inventory controls, store systems, vendor contracts, budgets, and facility presentation while partnering with corporate teams. Drives operational alignment with business objectives and supports store profitability through effective leadership and project management.

Responsibilities

• Manage store operations including stock room, inventory, call center, alterations, and celebrity loans.
• Control store budgets and controllable expenses and ensure alignment with targets.
• Liaise with corporate finance to address expense issues and ensure timely processing of bills.
• Negotiate and manage vendor contracts and service agreements.
• Maintain and coordinate repair, replacement, and updates of store systems with corporate facilities.
• Develop and maintain inventory controls and act as liaison for store inventories with General Manager.
• Assess and address interior and exterior store presentation, repairs, and safety concerns.
• Support receiving and stocking functions including packing, unpacking and moving stock.
• Provide leadership to develop effective relationships and motivate staff toward profitability.

Requirements

• College degree or equivalent experience.
• 3 years of relevant retail operations experience; posting indicates 3-5 years.
• Knowledge of inventory planning and inventory control practices.
• Strong project management and communication skills.
• Ability to build relationships and provide leadership to store teams.
• Capacity to work on shift standing and walking and lift approximately 20 lbs.
• Ability to perform receiving and stocking tasks as needed.