SummaryAs an Operations Professional at Tiffany & Co. in Royalmount, you will be responsible for delivering exceptional client service, managing inventory, and ensuring operational excellence. You will act as a brand ambassador, embodying the Tiffany Touch in every interaction and supporting the store's commercial targets.
Responsibilities- Provide outstanding client service, order fulfillment, and inventory management.
- Ensure merchandise is delivered with the Tiffany Touch.
- Champion operational efficiency and effectiveness.
- Complete daily tasks such as order fulfillment, shipping, receiving, and replenishment.
- Supervise and reconcile merchandise inventory, reporting discrepancies to management.
- Partner with client advisors, management, and clients to respond to requests for assistance.
- Elevate in-store experience by consistently delivering memorable moments.
- Demonstrate passion as a Tiffany brand ambassador.
- Implement standard methodologies to optimize hospitality and store amenities.
- Support company operations efficiency objectives.
- Deepen relationships with clients to drive lifetime dedication and spend.
- Collect data during client interactions to cultivate new and existing clients.
- Handle internal and external phone and e-mail correspondence.
Requirements- Fluently bilingual in French and English.
- Strong analytical skills.
- Proficient in Microsoft Word and Excel.
- Ability to work retail store hours, including nights, weekends, and holidays.
- Organized and detail-oriented.
- Flexibility to perform different tasks based on business needs.
- Authorization to work in the country where the position is based.
- A college/university degree is desired.
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