SummaryAs a Boutique Operations Associate, you will play a critical role in maintaining the beauty and functionality of our stores, contributing to the success of our sales team. You will ensure optimal working conditions for our sales team and provide the best experience for our customers, while also supporting retail performance at the POS.
Responsibilities- Assist the boutique manager with stock management tasks, including inventory preparation, rotating inventories, and CRM tracking.
- Optimize delivery frequency based on available space and assist with stock flow and levels in constant communication with the supply chain.
- Manage non-sellable product flows and propose store needs based on event plans or key commercial periods.
- Create and exchange reports with the supply chain to determine stock thresholds and identify high and low turnover products.
- Support the boutique manager in facilitating commercial controls and maintaining healthy shrinkage and accuracy rates.
- Responsible for Visual Merchandising, including ordering POSM and testers, managing reception and unpacking, and installing displays.
- Communicate missing or damaged pieces to managers and the supply chain and ensure follow-up.
- Maintain an aesthetically impeccable and hygienic boutique environment.
- Organize and optimize the backroom for team efficiency and manage deliveries and stock distribution.
- Manage POS maintenance reports and follow up with NY headquarters and store design teams.
- Oversee digital tool maintenance and manage cleaning teams to ensure agreed standards are met.
- Order hygiene and administrative tools and assist with event vendor permissions and shift planning.
- Lead delivery coordination considering workforce, storage, and business needs.
Requirements- Minimum three years of experience in stock management.
- Mandatory retail or administrative experience, ideally in luxury.
- Proficiency with digital tools and operational POS systems.
- Mastery of Microsoft Office, Word, Excel, Outlook, HR systems, PowerPoint, client tracking systems, and POS.
- Ability to work weekends, holidays, and evenings.
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