Operations Professional - Lenox

The Operations Professional is the heart of the back of house operations in a Tiffany store, located in Atlanta Lenox. This role requires strong communication and problem-solving skills to work effectively with client advisors, management, corporate partners, and clients to drive store sales and profitability. The Operations Professional must be strategic and hands-on, focusing on clients, people, and brand desirability, while embodying the core belief that People Make the Difference.

• Provide outstanding client service, order fulfillment, and inventory management.
• Ensure merchandise is delivered with the Tiffany Touch.
• Champion operational efficiency and effectiveness by completing daily tasks such as order fulfillment, shipping, receiving, and replenishment.
• Supervise and reconcile merchandise inventory, using reports and systems to assess inventory accuracy.
• Partner and communicate effectively with client advisors, management, and clients to respond to requests for assistance in product and service information.
• Elevate in-store experience by consistently delivering memorable moments and acting on client feedback.
• Support company operations efficiency objectives by providing feedback on process changes.
• Deepen relationships with clients to drive lifetime dedication and spend.
• Collect data during client interactions to cultivate new and existing clients.

• Strong analytical skills and proficiency in Microsoft Word and Excel.
• Ability to work retail store hours, including nights, weekends, and holidays.
• Organized, detail-oriented, and flexible to perform different tasks based on business needs.
• Authorization to work in the United States.
• College/university degree preferred.