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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail leadership, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Tiffany & Co.
  • Operations Professional
Tiffany & Co.
Tiffany & Co.

Founded in 1837

Operations Professional

Type
Full time
Industry
Luxury Watches and Jewelry
Location
Montreal, QC
Category
Operations
Remote
Not Remote
Seniority
Associate

Jobs inner cover
Jobs inner cover

Summary

Tiffany & Co.

Founded in 1837

Operations Professional

Type
Full time
Industry
Luxury Watches and Jewelry
Location
Montreal, QC
Category
Operations
Remote
Not Remote
Seniority
Associate

Application Type

Marketplace

Applications for this job are completed directly on the employer's website.

Job Description

Summary

The Operations Professional supports back of house store operations delivering outstanding client service, order fulfillment and inventory management while upholding brand standards. This role partners with client advisors, management and corporate partners to drive operational efficiency and contribute to sales and client experience.

Responsibilities

  • Complete daily operational tasks including order fulfillment, shipping, receiving and replenishment
  • Clean and care for jewelry and merchandise and manage transfers and repairs
  • Supervise and reconcile merchandise inventory and report discrepancies
  • Use reports and systems to assess inventory accuracy
  • Respond to client and internal requests for product service and repair information
  • Support sales by partnering with client advisors to generate opportunities
  • Handle phone and email correspondence with clients and internal teams
  • Implement hospitality standards and optimize store amenities to enhance client experience
  • Provide feedback on processes and seek continuous improvement

Requirements

  • Strong analytical skills
  • Proficient in Microsoft Word and Excel
  • Organized and detail oriented with flexibility to perform varied tasks
  • Ability to work retail hours including nights weekends and holidays
  • Ability to connect with clients and act as a brand ambassador
  • College or university degree
  • Authorization to work in Canada

We have summarized this job description for you, click apply to see more details from the employer.

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