Operations Supervisor - Miami Design District

As an Operations Supervisor at Givenchy in the Miami Design District, you will play a crucial role in managing and maintaining organizational standards within the boutique. You will support the company's business plan, focusing on shortage reduction, risk management, and controllable losses, while delivering personalized shopping experiences that define Givenchy's legacy.

• Oversee store operations and ensure compliance with standards.
• Establish strong partnerships with Head of Retail Operations, Boutique Director, and store personnel.
• Reinforce company policies and propose improvements to store operations procedures.
• Ensure compliance with Client Relations Management and provide operations/systems training to store personnel.
• Conduct internal audits and control, liaising with various departments.
• Contribute to the development of Operations/Loss Prevention programs and support Risk Management functions.
• Train store personnel on company policy/procedures and store processes.
• Drive results by setting goals and objectives for the team.
• Analyze situations, provide direction, and coach to achieve desired results.
• Report Operations KPI’s to Boutique Directors and forecast future needs and expenditures.
• Handle multiple tasks and projects effectively.

• 3-5 years of experience in sales, retail, hospitality, or cross-industry roles.
• Excellent verbal and written communication skills.
• Proven track record of profit improvement through shortage reduction and store safety practices.
• Ability to analyze people and situations effectively and provide direction to impact performance.