Summary
Provide exemplary customer experience through efficient support of store operations including shipping and receiving, stock room, cash office, repairs, and administrative duties. Ensure incoming and outgoing merchandise are processed accurately and supervise the Shipping and Receiving department to maintain timely and compliant workflows.
Responsibilities
- Oversee processing of incoming merchandise verifying shipments are secure and complete
- Ensure outgoing merchandise is processed with proper documentation
- Prepare outgoing freight to company stores or distribution centers with accurate paperwork
- Verify documentation accompanies customer mail-outs and sales shipments
- Control and replenish operational supplies as requested by the General Manager
- Perform maintenance duties as required by the General Manager
- Read and execute transfer, shipping, alteration, inventory, UPS, and invoice documents
- Enforce shrinkage control procedures and report discrepancies
- Supervise Shipping and Receiving team to ensure timely processing
Requirements
- Relevant retail operations experience preferred
- Ability to work in a fast paced environment
- Detail oriented and organized with strong collaboration skills
- Strong computer skills preferred including Word, Excel, PowerPoint, Workday, and Outlook
- Ability to maneuver around sales floor and stock areas and perform physical tasks
- Ability to lift up to 30 lbs and climb using a ladder per safety guidelines
- Knowledge of company regulations and shrinkage control procedures
- Enthusiasm for projecting the companys elevated image and character
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