Operations Support Associate

Summary

The Operations Support Associate supports day-to-day store operations, including inventory processing, stockroom organization, and sales-floor replenishment. This primarily non-selling role may also assist customers and support sales-floor needs as business requires. The position may be full-time or part-time depending on availability and business needs.

Responsibilities

• Process freight, deliveries, tagging, and inventory scans; manage transfers and ship-to-home orders.
• Maintain organized stockroom and sales-floor inventory, complete replenishment, and support stock checks and merchandise delivery.
• Assist customers, process transactions, and help maintain clean, welcoming sales floors and fitting rooms.
• Participate in visual merchandising and maintain store presentation standards.
• Collaborate with colleagues, participate in training, and support front- and back-of-house operations.

Requirements

• Back-of-house or similar experience in a high-volume or specialty retail environment preferred.
• Effective communication skills and ability to build positive working relationships.
• Ability to lift or climb as needed, including lifting up to 30 pounds, and to work around the sales floor, stockroom, dressing room, and office.
• Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts.