Outlet Assistant Leader

Summary

The Outlet Assistant Leader partners with the Outlet Leader to drive operational excellence and create exceptional customer experiences in a fast paced outlet retail environment. This role focuses on coaching and developing the team, maintaining merchandising and visual standards, and partnering cross functionally to support sales operations and customer service initiatives.

Responsibilities

• Coach lead and develop outlet team in partnership with the Outlet Leader
• Review and analyze business performance to identify opportunities
• Partner with cross functional teams to coordinate sales operations and customer service
• Maintain merchandising standards that reflect the brand and outlet vision
• Ensure visual presentation supports safety cleanliness and operational excellence
• Model adaptability and guide the team through change
• Represent the brand through communication personal presentation and professionalism

Requirements

• 3+ years of leadership experience in retail preferably in home furnishings
• Proven ability to inspire coach and develop high performing teams
• Analytical and strategic thinker with sound decision making skills
• Proficiency with Mac iOS Microsoft Office and Google applications
• Adaptable and resilient with a solutions focused approach to change
• Flexibility to work a dynamic schedule across all operational hours
• Ability to lift and move items up to 50 lbs and maneuver throughout sales floor and stockroom