Summary
Outlet Sales Associate responsible for delivering exceptional customer experiences at the Vacaville outlet by engaging customers, educating them on product features, and supporting store presentation and sales goals. This role requires product knowledge, strong communication, and the ability to process transactions accurately while representing the brand.
Responsibilities
- Engage and educate customers on products, features, benefits, and craftsmanship to support purchasing decisions
- Provide personalized service and build lasting customer relationships
- Develop and maintain expert knowledge of the assortment, services, and policies
- Represent the brand through professional communication and presence
- Uphold merchandise presentation and store appearance to reflect brand aesthetic
- Accurately and efficiently process sales transactions
- Drive sales performance and contribute to team goals
- Maneuver throughout sales floor and stockroom to assist customers and maintain inventory
- Lift and move items up to 50 lbs while following safety guidelines
Requirements
- 1+ years of retail experience, preferably in home furnishings
- Proven success in exceeding sales objectives through relationship driven selling
- Strong customer service and communication skills
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications
- Ability to stand for prolonged periods and perform physical tasks such as bending and climbing
- Ability to lift and move items up to 50 lbs using appropriate equipment
- Team oriented with a focus on brand integrity and quality
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