Outlet Sales Associate - Outlet

Summary

Sales-driven team member responsible for delivering exceptional customer experiences at the outlet, representing the brand with a professional presence while promoting product knowledge and driving sales performance. This role engages customers, supports store presentation, and ensures smooth transaction processing in a fast-paced retail environment.

Responsibilities

• Engage and educate customers on product features, benefits, and craftsmanship to support purchasing decisions
• Represent the brand through professional communication and a brand-reflective presence
• Develop and maintain expert knowledge of the full assortment, services, and policies
• Accurately and efficiently process sales transactions to ensure a seamless purchase experience
• Uphold merchandise presentation and store appearance to reflect the brand aesthetic
• Drive sales by contributing to team goals and supporting overall store success
• Collaborate with team members across the store to meet customer needs

Requirements

• 1+ years of retail experience, preferably in home furnishings
• Proven success exceeding sales objectives through relationship-driven selling
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications
• Ability to lift and move items up to 50 lbs while using appropriate equipment
• Capacity to maneuver the sales floor and stockroom and perform prolonged standing and physical tasks