SummaryPart-Time Brand Ambassadors at Ralph Lauren are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. They are team players who are curious, resourceful, and exemplify inclusivity, serving as the entry point for future Leadership roles within the company.
Responsibilities- Drive business and achieve daily, weekly, and monthly sales goals.
- Focus on the customer at the core of all decisions.
- Support company initiatives and participate in team training to execute business results.
- Utilize new technology and "More Ways to Shop" to drive business results.
- Represent the customer experience expectations in store.
- Deliver a consistent experience aligned to RL Brand expectations by supporting the company and store vision.
- Support a collaborative environment with the customer at its core.
- Engage in networking to start to build a clientele.
- Provide ongoing feedback to Management on successes and opportunities.
- Strengthen customer connectivity with alternative paths to purchase.
- Broaden customer accessibility to product discovery.
- Provide necessary feedback to Management on category opportunities or needs.
- Ensure sales floor and all store standards are met at all times.
Requirements- Retail experience in a complex, high-volume or high-profile specialty environment preferred.
- Ability to effectively communicate with customers and store personnel.
- Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work with chemicals, lift/climb up to 30 lbs. and climb moderately.
- Ability to operate the register, stand, move and walk for multiple hours.
- Ability to work a flexible schedule to meet the needs of the business, which may include evenings, weekends, and overnight shifts.
- Ability to build and maintain positive working relationships with customers, management, and co-workers.
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