Part Time Brand Ambassador

Summary

Part Time Brand Ambassadors deliver a personalized, on‑floor customer experience that aligns with the Ralph Lauren brand and supports store sales goals. This entry‑level retail role focuses on building customer relationships, driving daily sales, and supporting store initiatives and technology to enhance the shopping experience. Ambassadors act as a customer advocate and contribute feedback to management to improve category performance.

Responsibilities

• Drive daily, weekly and monthly sales goals through proactive customer engagement and business focus.
• Support company and store initiatives, participate in team training, and use new retail technologies and omnichannel tools (Gladly, Click to Zoom, JRNI, Ship to Home).
• Broaden product discovery via QR codes, digital catalogs and virtual stores and strengthen customer connectivity across purchase paths.
• Maintain sales floor standards, represent RL brand expectations, and provide ongoing feedback to management on opportunities.

Requirements

• Retail or related experience in a high‑volume specialty environment preferred.
• Effective communication skills and ability to build and maintain positive relationships with customers and co‑workers.
• Ability to operate a register and stand, walk and move for multiple hours; lift up to 30 lbs and perform moderate climbing.
• Willingness to work a flexible schedule including days, evenings, weekends, and occasional travel.